Relational Marketing.

Personalized plans

Thanks to its know-how and vast national experience, CA.ST. GROUP builds strategic development plans to help locate and plan aimed actions that will increase the brand notoriety and loyalty and sustain the resolution of problems tied to the service and the growth of the business. These plans are based on the procedural requirements delineated in the UNI-10771 Norm (criteria guide to organizational advising) which follows the indications outlined in: UNI EN ISO 8402: Quality management and quality assurance UNI EN ISO 9000-1/2000: Quality management and quality assurance - (Users Guide) UNI CEI EN 45020: General Terms, definitions regarding the standardization and connected activities. CA.ST. GROUP, during the elaboration of the personalized plans to your target of interest, guarantees professionality, specialization, the respect of values and of professional ethics. All this through specific performances:

• studies and elaborations of plans and projects;
• guided support and participation towards their realization;
• monitor of the processes quality and evaluation of the effectiveness and quality of the results.

CA.ST. GROUP seeks to making every plan interiorised by the entire company, involving the co-workers in every fraction of the process, carrying out evaluation operations, formation and enhancement.