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QUALITY CONTROL

Most large-scale retail companies use door-to-door distribution of advertising material as their main means of advertising, investing significant amounts of their budget every year.
Quality monitoring therefore becomes essential to obtain a satisfactory performance of the service.

WHAT ARE THE GOALS?

WHAT IS OUR METHODOLOGY?

Thanks to a capillary structure of inspectors present throughout Italy – including the islands – CA.ST. GROUP is a market leader in the field of leaflet distribution control.

Checks are carried out by our suitably trained staff who record the results in appropriate quality forms, noting any irregularities; they personally check that the advertising material is present in the areas indicated and, where it is not, they carry out targeted interviews with residents in the distribution area to see whether they have received the material or not.

In the case of billposting, our inspectors check the correct placement of the posters, documenting any anomalies with digital photos.
We also carry out specific checks at the distributors’ depots and at printing companies.

HOW DO WE PROCESS THE COLLECTED INFORMATION?

The information collected is entered and processed using a special software program developed by CA.ST. GROUP which creates a history of data for monitoring the performance of each individual distributor, each point of sale, geographical area, etc.